Shipping and returns

Shipping

We ship to Spain and Sweden. Italy is coming soon.
Orders ship from Germany within 48 hours and arrive in 2 to 5 business days.
Shipping is free on orders from €70. Below that, shipping is €8.
You get a tracking number by email as soon as your order leaves.

Returns

You can withdraw from your order within 14 days of delivery, without giving a reason. This applies to products that are unopened, with the seal intact. Our products are food supplements, so for health and hygiene reasons opened products cannot be returned, unless they are faulty.

To return, email us first and we will send you the return address. You pay the cost of sending the products back. We refund the price and the standard shipping cost within 14 days.

If your order arrives damaged, faulty or wrong, write to us with a photo and we will replace it or refund you, at our cost.

Full details are in our refund policy. To start a return, write to us through our contact page.